This report is intended to inform our stakeholders about sustainability at KAEFER and enable them to support our work. Published in a digital format for the first time as part of our efforts to reduce paper use, this report provides information on our performance for the year 2019 (1 January – 31 December 2019). Prior editions, as well as additional information on Corporate Responsibility and Sustainability, can be found on our website www.kaefer.com. Produced following the guidelines for core GRI (Global Reporting Initiative) Standards, compilation of this report is a collaborative effort between the CRS department, the central functions of the headquarters and our global network of Sustainability Champions. As a result of the Coronavirus pandemic, however, we have taken the decision to publish a shorter report than in previous years. Our intention is to return to a full-length report for 2020 (to be published in 2021). To help our stakeholders find necessary information easily, we have mapped the topics in the GRI Index. External assurance was not obtained for the development of this report. However, we strongly believe that the data, along with earlier reports and the KAEFER website, is sufficient to meet GRI requirements. As always, we have tried to cover all KAEFER entities worldwide. A note can be found next to indicators where it has not been possible to obtain complete data. Although we have taken great care when collecting and analysing the data, mistakes cannot be excluded with absolute certainty. We are confident that as we learn and progress, we will continue to improve our approach and performance regarding our responsibilities as a company and our sustainability strategy and activities. Our aim is to share best practices and to communicate effectively in order to get an accurate picture of sustainability at KAEFER. We would also like to take this opportunity to thank everyone involved in the creation of this report. Now, more than ever, we are aware of the dedication, support, time and creative ideas shown by our Sustainability Champions – they volunteer for this role and perform it alongside their day-to-day activities. In early 2019, we carried out a comprehensive Stakeholder Survey. This has given us a better understanding of the expectations and perspectives of those with whom we engage. We offer a wide range of services and operate in multiple markets, meaning that our work takes place in a complex business environment with a diverse network of partners. Our principal stakeholders are our employees, clients, suppliers, competitors and the local communities where we have operations. To give as many people as possible the chance to participate, survey questionnaires were available on the KAEFER website for 3 weeks in 6 different languages. In total, 903 employees, clients, suppliers, shareholders and other business partners from 28 countries provided us with valuable feedback. Their input enables us to determine the focus areas that will help us to sharpen our sustainability strategy. These include: • Occupational health and safety • Training and education • Economic performance • Compliance and anti-competitive behaviour • Diversity, equal opportunity and non-discrimination • Labour-management relations • Employment • Market presence • Energy. We continuously strive to contribute to the reduction of energy waste through our main field of work – insulation. Subsequent decision-making steps included choosing which indicators correspond to “core” GRI options. Our progress so far, as well as detailed information on the material topics, is addressed within this report. We always seek to fulfil the expectations of our stakeholders by integrating their feedback into planning for the next edition of the Sustainability Report and invite everyone to join the conversation at crs@kaefer.com. We’d love to hear from you!

Sustainable Development Goals

In 2019, KAEFER began integrating the United Nations’ Sustainable Development Goals (SDGs) into our LIFT2023 corporate strategy. These goals, set out by the United Nations in their 2030 Agenda for Sustainable Development, range from gender equality to responsible consumption and climate action. Only through integrated strategies designed to improve health and education, reduce inequality, spur economic growth, and protect our environment, can we hope to end poverty. This Sustainability Report is also intended to show how our sustainability activities are linked to this goal.

GRI Index

To help our stakeholders find necessary information easily, we have mapped the topics in the GRI Index

Previous reports

Previous editions of the KAEFER Sustainability Report are available on the KAEFER Corporate website.